Our Team & Trustees
Senior Leadership Team
Alice Tibbert
Director
Ben Wraith
Operations Lead
Harriet Goodland
Advice Service Lead
Advice Team
Jack Davey
Senior Housing Adviser
Ruth Day
Housing Adviser
Joseph Lamb
Housing Adviser
Nancy Caston-Hawkes
Trainee Housing Adviser
Vicky Smith
Trainee Housing Adviser
Amran Arab
Project Coordinator (outreach)
Operations Team
Kate Hanley
Quality & Impact Officer
Kat Shatford
Communications & Fundraising Officer
Our Trustees
Passionate about driving change in Bristol and its surrounding communities, our Trustees use their wealth of skills to help achieve the best possible outcomes for our clients.
Andy Gibbard
Chair
Andy joined the Board as Trustee in September 2021, stepping up as Chair in April 2022. He is a marketing and communications professional with 17 years’ experience. At present, he is the Head of Marketing and Client Success at LRQA. He leads the marketing of their supply chain management software which helps companies monitor environmental and social risks in their supply chains, enhancing responsible sourcing. On top of all of the professional specialisms he brings to Housing Matters, Andy is well positioned to advise the charity on recruitment and people management; budget management; and general business administrations and operations.
Jake Mathias
Secretary
Jake has been a Housing Matters Trustee since November 2019, and stepped up to the role of Secretary in 2020. Over his career, he has gained much expertise in the housing sector: He began his professional life as an Environmental Health Officer, specialising in private sector housing matters. Later, he moved into a social housing role, where he became involved in temporary housing for people experiencing homelessness. His career then evolved into the management of permanent social housing. Jake is retired from full-time work now, but does occasional consultancy work on a part-time basis.
Joe Saunders
Treasurer
Joe joined us in February 2024 as Treasurer. As a chartered accountant, he's in an excellent position to advise the Board of its financial responsibilities. Joe is currently Manager of Financial Operations at a global engineering consultancy. As a finance professional with over 15 years of experience, he has lots of knowledge on strategic business planning, budgeting, investment appraisal, and project accounting. More recently, he's been leading operational change projects to ensure that systems and processes are both efficient as well as appropriate for mitigating risks.
Gary Jordan
Trustee
Gary has been a Trustee of Housing Matters since 2017, driven by wanting to support a local organisation that is making a real difference in the city he lives in. He is a retail operations professional with experience in project planning and implementation; people management; and business operations. Having completed a finance related degree, Gary is excellently positioned to support with budget management. He also sits on the Board's Finance and Fundraising Committee.
Sam Martin
Trustee
Sam joined us in June 2023. Having worked for Lloyds Banking Group for over 20 years in a variety of roles, she currently works in the Group Sustainable Business Division’s Community Engagement team. One of her key roles is managing the relationship with the Group’s independent Charitable Foundations, helping connect the skills and experiences of bank colleagues to the charities they support. Sam is passionate about how both the business and charitable sectors can work together to the benefit of the communities they operate in.
Andrew Marshall-Jones
Trustee
Andrew joined the Board as Trustee in December 2022. He is Solicitor with 18 years’ experience in private practice as a corporate mergers and acquisition lawyer and as an in-house lawyer in the telecommunications sector. At present, Andrew works for BT and provides commercial legal support on wholesale, ventures, special projects and lobbying. Andrew has been an executive board member of a BT subsidiary company and brings to Housing Matters legal and business expertise.
Kim Mylchreest
Trustee
Joining us in June 2023, Kim brings over 35 years’ experience as a dedicated housing professional in local government and housing associations. Her expertise is in the development and operational delivery of housing and homelessness services. She is skilled in strategic planning and partnership formation to maximise access to housing for vulnerable people. Kim is also a qualified executive coach and is particularly interested in workforce development. Although now retired from permanent employment, she remains passionate about helping people into safe, secure housing.
Winifred Onyemaechi
Trustee
Winifred joined our Board in 2025 and brings with her a wealth of skills in Human Resource (HR) management and organisational development. She has both professional and academic experience in HR strategy, people development, and data-driven decision making – with a keen interest in the third sector. Winifred is pursuing a PhD in Business and Mangement, focused on Community-based voluntary organisations, which puts her in a strong position to advise Housing Matters on volunteer engagement and the wider charity landscape. She is also an Associate Researcher, exploring innovative ways to strengthen charity-sector impact.
Daisy Pitcher
Trustee
Daisy was our interim Director, covering maternity leave over 2024/25. After doing a fantastic job, she was voted in to join our Board of Trustees. Prior to working for Housing Matters, she had been working in the charity and social enterprise sector for over ten years, including leading the business development and projects team at Ashley Community Housing. She has held diverse roles in fundraising, programmes and operations in the UK and internationally and is passionate about community-led programming, challenging inequality and achieving social justice. She's inspired by Housing Matters’ purpose and values and is delighted to keep supporting the team to continue delivery of our impactful service.