The New Us
To represent the needs of our clients more clearly, we’ve moved away from CHAS Bristol and have now relaunched as Housing Matters.
Over 9 months, we worked with clients, staff, Trustees and partners to undergo our rebrand.
We stripped back to the bare bones of our organisation to pin point exactly who we are and what our clients need from us.
We reflected on and updated our purpose, vision, mission and values to better represent who we are, what we do, and how we do it.
Our updated purpose statement: Why do we exist?
We believe quality housing is a human right. We’re here to give anyone in and around Bristol the knowledge and support they need to live in safe, secure homes.
Our updated vision statement: What is our ultimate goal?
Our vision is a society where everyone has a place they’re happy to call home.
Our updated mission statement: How will we try to achieve our vision?
We are experts in housing advice, support and advocacy, here to help the people of Bristol and beyond navigate the path to a safe and secure home. We aim to find unique, long-term solutions for our clients, whatever their needs.
Our updated values: The way we work with and for clients
People First – Informed – Dedicated – Inclusive – Resourceful